customers’centerCustomersFront Office Executive (FOE)
I, J.D/Role
- Perform and maintain daily opening and closing procedures.
- To welcome & Assist Customer on their arrival in centre.
- Take down customer’s details and information. (Forms and official Templates to be filled).
- Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis,
Consultation).
- Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller.
- Maintaining walk inn register and admin registers.
- Preparation of database of Client contacts and updating.
- Filling papers/bills and important documents.
- Opening and closing of the clinic operations.
- Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
- Coordinating with different Departments of the companies.
- Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily
Expenses).
- Housekeeping of office.
- Supervising Office Assistant & House Keeping Staff.
- Supervise audio/visual equipment and make sure the equipment room are set up appropriately.
- Supervise if the office equipment’s are working in order like fax m/c, printer, PABX system etc.
- Should have all the maintenance staff contact number Organized and in order.
- Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.
- To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
- Maintains confidentiality at all time of the organization fiscal and personnel related information.
II, Skill Set (FOE)
➢ Candidate must have good presentable personality.
➢ Must have good communication skill.
➢ Friendly attitude will be helpful.
➢ Good analytical skill is essential.
➢ Good interpersonal skills/Soft Skills
➢ Must be flexible with working time.
➢ Candidate must have Good knowledge of computers.
➢ Should Speak English, Kannada Fluently.
➢ Should be a quick learner.
➢ Multi- tasking ability.
➢ Should possess an attitude to serve and help people.
➢ Customer Service oriented (C.S experience Preferred).
➢ Excellent people skills and ability to interact with a wide range of client, staff and customers.
➢ Having Experience as (GRE) in hospitals and clinics Preferable (H.S).
➢ Graduation Preferred.
Location: Prodduturu
Contact: Srilekha HR- 7780727807
Job Types: Full-time, Permanent
Pay: ₹8,086.00 - ₹24,587.81 per month
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Proddatur, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
