Let us describe the challenge we offer
We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts. We innovate constantly, and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different.
Polestar in Austria is expanding the team. This is an opportunity to be a part of the Polestar journey and aid us in effectively and proactively managing our sales funnel while offering an unparalleled customer experience. With a hybrid working model (office in Vienna/home office), you will have the possibility to connect work with life as it suits you the best. This is a full-time one year assignment through an external agency. At Polestar, we progress every day and need people that also want to create something outstanding.
What you’ll do
As Inside Sales, you will contribute to the success of Polestar by offering primarily B2B the best possible customer experience. You will act in Direct Sales operations having a strong focus on supporting Lead & Retail Sales Management. Your main responsibility will be to directly contact Polestar leads and prospects to support digital sales, as well as assisting the delivery of the Polestar experience to both Retail and Fleet customers through in- & outbound channels. You will also proactively drive actions to improve our lead conversion and customer retention.
Additionally, you will:
- Support and work at the local sales funnel performance, achieving weekly, monthly, quarterly, and annual sales conversion targets
- Foster Salesforce development together with central teams to maximise the outcome
- Support the internal team as well as external partners to convert sales opportunities
Who you are
To be successful in this role, you are ambitious, flexible, proactive, and see the value in collaboration and innovation. You have passion for providing exceptional customer service with outstanding communication skills to inspire and educate and guide the customers in their transition to EV. Also, you are excited to get in on the ground floor, helping to create and develop a company that will act as an inspiration for the rest of the industry with a passion for understanding of the customer needs in the automotive industry
Further on, we expect you to have:
- Previous experience in Sales, Lead management and/or Customer Service or customer-facing roles
- A valid driver’s license
- Experience in working with Salesforce or similar CRM tools is considered a plus
- Fluent in German and English, both verbally and written skills, other languages are meritorious
People at Polestar
We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.
We are an electric performance brand, determined to improve the society we live in.
Is this you? If you are interested in joining Polestar, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled. The minimum salary for this position is 35,000 EUR gross p.a., with willingness to overpay depending on your experience, competencies, and qualifications.
Are you ready for the journey? Which is electric by the way...
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